Reviews for the Grab Bar Guy

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25 Comments

  1. Barbara Parry

    Very glad I contacted the grab bar guy. They installed my grab bars, and everything was clean when they finished. Very professional, yet friendly. I will recommend them every chance I get. Cost wise I thought they were reasonable of the time and quality of work. Thank you.

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  2. Nadia

    They came to install bars in my mother’s home today. The bars look excellent and feel very safe, and both men were very polite and friendly and professional. Highly recommend

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  3. Debbie Prentice

    We had Tim the grab bar guy come and install grab bars in our shower and by our toilets. He did an excellent job and also cleaned up after the instal. We have porcelain shower walls so installing the bars was tricky and it turned out great. I didn’t have to do anything except make the phone call and Tim came with the bars and did the work. He was punctual and a very pleasant person. I would definitely recommend them to my friends and neighbours.

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  4. Mag

    Cracked a tile during bar installation. Gave me $100 off but will cost me much more than that to have another company remove the bar and replace the tile.

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  5. William Burgess

    Thank you, Glenn. The advice you provided about positioning the grab bar with the tray was perfect. I was able to shower standing up for the first time in seven months. Once again you did a very professional job as you did at our daughter’s home several months ago. I certainly will recommend your company to anyone requiring your type of service in the future.

    Bill Burgess

    Reply
  6. MARY LEIGH

    Had four grab bars installed by these wonderful people. They were punctual ,polite, tidy and very professional.
    They are not the least expensive but my mother always said you get what you pay for. In this case I got a fantastic job done and have peace of mind that the job was done right.
    Will have to have them back to install one more bar that I forgot about.

    Thanks

    Mary L

    Reply
  7. Anna Zuccarelli

    Amazing service!!! Was very concerned about installing safety bars in our parents home but Glen and Rob made the process very easy and comfortable. Rob was very professional and patient in explaining the process. Very satisfied and so glad we went with Grab Bar Guys! Will highly recommend them!

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  8. Bill Burgess

    Thank you Glen for your fast efficient service. As an ex-tradesman I enjoyed watching you do a professional installation of grab bars in our shower. I definitely will recommend your company for any future equipment installation.

    All the best.
    Bill Burgess

    Reply
  9. Rossana C

    Thank you very much for coming by the house today and installing the grab bars in the bathroom. You did a great job!

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  10. Julie

    We are so grateful for Glen and his expertise, once again another fantastic job done super efficiently and done right. He is courteous, knows what his clients expect and delivers a level beyond. We are thrilled with the consistent service, care and quality he provides, and I highly recommend him. Thank you Glen, for all you have done for us, my parents’ safety concerns are now met, thanks to your great work!
    Sincerely,
    Julie

    Reply
  11. Herbert Liu

    Totally satisfied. Clear upfront quote on the phone. The technician, Ian, showed up the next day. After a quick discussion of what to be done, he spent about an hour to install three bars in the toilet and shower. Thank you!

    Reply
  12. Delio Pelliccione

    The condo where the installations took place is 50 years old. Ian had to drill through different mediums, including poured concrete and porcelain tiles. Ian arrived on time and was very efficient. Did the work and cleaned up. It was an excellent experience. I highly recommend Ian and the Grab Bar Guy.

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  13. John Robertson

    THANK YOU SIR!!!!
    EXCELLENT JOB GLEN!!! Thank you for the quick professional serve. called Wednesday Glen was there Friday Morning. can’t express the graduated and how impressed I am with these guys.. I was waiting on another company For EVER!! you guys came in Gotter Done !!! with no problems. Thanks again Glen for the EXCELLENTJOB!!!
    HIGHLY RECOMMEND!!! these guys. J.p!!!

    Reply
    • Jp Robertson

      Sorry!!!!Glen that was a 5 star rating with out a doubt…. You definitely deserve it!!!! Thank you!!! Again..for all you’ve did and done for me.. cant express how happy appreciative i am with your service and kindness glen !! You went up and beyond for me. THANK YOU!! A custom for life J.p Robertson.

  14. Greg Chellew

    I called Glen last week, he was great on the phone, the appointment was made for today and the job was done quickly, neatly and looks great.

    The price was exactly as quoted so no surprises. When I saw all tools required I was glad it was not me trying to do the job.

    Thanks Again,

    Greg

    Reply
  15. Enrique Ramon

    I am glad we found your ad on the internet!!! To place grab bars in my shower.

    https://grabbarguy.ca

    I engaged Glenn to do the job, Glenn was excellent to deal with, very friendly and professional.
    Gave me an accurate quote with several options prior to getting the job, showed up, and completed the job in a very professional and clean manner.
    I would highly recommend Glenn and Ian.

    Reply
    • admin

      Thanks for the kind words Enrique. Glad we were able to help with the install on the acrylic walls of your shower. Stay safe!

  16. Yvonne

    Thank you very much Glen. Very professional job! My dad said just yesterday that the handrails you installed were a godsend. Great job!

    Reply
  17. Julie Martinez

    He went above and beyond when he did the installation at my parents house early this season, helping them to figure out the best solutions and patiently going over all the details with us. Glen has provided a new level security, and made a stressful decision seamless and worry-free. His great customer service, attention to detail and quality installations are very apparent, while the price was so reasonable, we are very happy with our choice!

    Reply
  18. John Tollefsrud

    Thank you for the prompt, professional response. It is reassuring that my mother has a stable banisters throughout the house.

    Have a good week.

    John

    Reply
  19. Tina Traynor

    He got the job done fast and right! He knows what he is doing. Definitely, recommend him for any grab bar installation. Thank you so much, I now feel much safer moving into my new place. Would hire him again for any future modification job.

    Reply
  20. Yvonne Rutten

    True the bars were installed cleanly and quickly – but way overpriced – he charges $125 per bar – they actually cost $45 and $38 for the small one – and yes they are Moen so I feel his installation fee is very high – even taking into consideration travel – he also put a mat in the bottom of the tub which I was very impressed with, thankfully he only had one in the truck as we would have put an additional on in the 2nd bathroom, I went on amazon.ca and purchased it for $28 – taxincluded – its identical to the one he had – he charged $49.95.
    After paying $300 feel like we were ripped off – was tempted to put a stop on the cheque, but that would probably have caused more problems. A senior ripping off other seniors!

    Reply
    • admin

      We appreciate your concern and thank you for complimenting the quality of our installation services. As you are aware, we only install professional-grade products and fasteners. We guarantee satisfaction. Over the years, we found to maintain our business requires a pricing structure that includes all expenses incurred. The pricing structure we believe is very fair. Each installed grab includes the associated costs of the grab bar, labour, automotive expenses, liability insurance, mounting hardware, tools, advertising, accounting and the cost of carrying our inventory. An estimate is provided whether verbal or written before any work is completed. We are sorry that you feel these costs were inflated but believe them justified in the course of daily business.

  21. Audrey McKeen

    Hi Glen,

    Thank you for the wonderful work you did in my ensuite! The shower looks classy and it takes me half the time to shower as I am now able to do so safely and confidently. It is truly a gift.
    I face-timed my Dad and showed him my bathroom that night. Your work was an inspiration and he asked if you could install Moen safety products in his bathroom (finally)! Dad has spinal stenosis, wears a back brace, and has numb fingertips.

    We spent a few hours going through Moen.ca. Dad (engineer) drew a sketch of what he would like his bathroom to look like with specific Moen products (he has the item numbers). He would like 5 grab bars, a tub grip handle and toilet support handles. In his powder room he would like 1 grab bar and toilet handles. Are you able to help him?

    Thank you Glen for your guidance, patience and kindness.

    Appreciatively,
    Audrey McKeen

    Reply
  22. Karen Rumble

    I just thought I would send you a quick email and compliment your worker “Bill” who did a wonderful job. He was very knowledgeable and he worked efficiently. Additionally, it was greatly appreciated having him bring his own shop vac to tidy all excess dirt. Hoping these changes benefit my parents in the future.

    With thanks again!!!
    Karen

    Reply

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